With every change of leadership, be it at federal, state, ministry or local level, one of the most talk about item is the 'delivery system' (sistem penyampaian dan bukannya sistem penghantaran, kerana hantar tak semestinya sampai). Tagging along the 'delivery system' is the 'red tape' problems. This often goes hand-in-hand.
The aim of the leadership is to make it as easy as possible for the people at large to benefit from whatever policy the government is implementing - and the government spent a huge sum and take pain to ensure 'it is delivered' to the masses with ease. The government, say eg. at federal level will study the proposed project and to ensure that as many people as possible benefited from the project or programmes, the govt will also ask the Implementors to do away with 'red tapes'. Taking away red tapes is easier said then done. The main reason, I think, is because the Implementors are trained and instill in them, the concept of accountability and the avoidance of hanky panky. So, the Implementors will somehow insist on bars and blockages to ensure accuntability, which in the end is their responsibilities. This is where the conflict between the two arises. And the people at large are the losers.
Just take these 2 simple cases:
1. Abolishment Of Roadtax For Motorbikes.
Long ago the then government announced the abilishment of roadtax for motorbikes. The kampungs and inhibitants of the interior esp are delighted. Although the amount of roadtax is small, but the sides benefits are many. No need to go to RTD Officers which are km away, no need to que at RTD, no need to pay runner if you are unable to go, can settle by just buying the needed insurance cover at some of the sundryshop nearby where there are insurance agent.The free hassle-day will give time to go rubber tapping etc which will give income to cover the need of one or two days. But, no sooner the abolishment was announced, the RTD came up with a RM2 disc which need to be getting at their offices. So, the end result is just a minor roadtax reduction.
With modern and costly IT equipment, computer connection to RTD offices and the availability of "portable readers", etc, can't someone think of ways and means to do away with the Rm 2 disc, and give the people more benefits then just a reduction in roadtax amount?
2. Farmacies At Government Hospitals.
Have you ever watch the crowd there? It started as soon as the doors are open! Wondering whether these are the patients just been examined this very morning by the doctors? The answer is NO! Most are patients examined by the doctors one or two months ago. Most of these patients are with 'choronic' dieseases such as HPT, DT or the likes, who needed medicines on a daily basis.
Normally the doctors will examine these patients on a 3-monthly basis, and prescribe medicine for next 3 months usage. BUT, for reasons best known to them, the farmacies will supply medicines only on a monthly basis. This means the patients will have to come back for medicines in exactly a month in future. This also means, if the doctors examine 800 patients on 1st of the month, the next 1st of the month there will be 2,400 patients lining up for medicines ( 800 patients for the day, 800 1-month old patients, and 800 2-month old patients).
Beside, most of these patients are people who dont have the luxury of getting medicines from commercial units. So, they are 'poor' in this contact. As such, why make them pay for repeated monthly travel costs to GH farmacies and inconvinience them with travel problems as most are old people hard on hearing, weak knees, blurred visions and at minimum strength?
Somehow, somewhere, someone should look into this problems and find a better solution to help these old souls. (And, by the way we could also reduce the number of unfill pharmacists job).
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